Worldwide delivery is available on all ceramic, pottery and bamboo & rattan items. Delivery charges are calculated based on weight and volume depending on the nature of your order/pallet size. Once we receive your order a shipping quote will then be requested. Please note that any applicable customs charges are not included in the delivery quotation and are payable upon landing. PLEASE NOTE THAT ORDERING IN ADVANCE IS ENCOURAGED DUE TO MANUFACTURE TIMES AND SEASONAL DEMAND.
Shipping to the European Union usually takes 45 – 50 working days from the time of dispatch however we recommend allowing 60 working days to allow for occasional customs clearance, regional/national holidays and unforeseen delays such as adverse weather or strikes. You will be informed when your consignment leaves from the manufacturer as well as an expected delivery date.
Overseas shipping times will vary on destination and also the method of shipping chosen. Air freight is the quickest option but Sea freight or LCL (less container load) shipping is the most economical method however, dispatch and landing timescales cannot be guaranteed due to the nature of the service, shipping is also to your nearest port where collection will be required.
Should your wholesale order consist of products from more than one category then we also recommend our re-stacking service which will help you reduce shipping costs. For example consignments from two separate orders or categories will result in two separate delivery charges, we will organise the stock and receive deliveries on your behalf directly to our warehouse. Your stock will then be condensed and re-palletised ready for pickup by the shipping company, a small fee charge to our warehouse is applicable for pallet re-stacking however two shipping charges condensed into one (where applicable) offers ‘significant’ savings on transport costs!